Privacy Policy

What information do we collect?

Personal information you disclose to us

In short: We collect information that you provide to us.

We collect personal information that you voluntarily provide to us when you use the Contact Form or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the Services you use. The personal information we collect may include the following:

Personal Information Provided by You.

We collect your name and email address if you voluntarily submit a message via the Contact Form. We may collect any personal information you provide if you contact us through other means, such as your mailing (post) address or job title.

Social Media Data.

We do not solicit or intentionally collect social media data, as described in the section titled “How do we handle your social logins?” below.

Information automatically collected

In short: Some information—such as your Internet Protocol (IP) address, browser, and device characteristics—is colleted automatically when you visit our Website in accordance with the fundamental ways that the Internet, the World Wide Web, and browser software function.

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we may also collect information through cookies and similar technologies. Refer to the section titled “Do we use cookies and other tracking technologies?” below for current usage information.

The automatically collected information includes:

Log and Usage Data.

Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. This is both normal and fundamental to the way the Internet works. Depending on how you interact with our Website or other Services, this log data may include your IP address, device information, browser type and settings, information about your activity within the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), and device event information (such as system activity, error reports [sometimes called “crash dumps”], and hardware settings).

Device Data.

We collect device data such as information about your computer, phone, tablet, or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, and operating system configuration information.

Location Data.

We collect information data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type of settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling or limiting the “location” settings on your device and/or browser. Note however, if you choose to opt out, then you may not be able to use certain aspects of the Services that rely on location data.

Information collected from other sources

In short: We may collect limited data from public databases, marketing partners, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you, and to update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, and data providers, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, and custom profiles, for purposes of targeted advertising and event promotion.

Information collected from children

In short: We do not knowingly collect personal information from children.

This website is not directed to children under the age of 13 and does not knowingly collect personal information from children under the age of 13. Please contact us via the Contact Form or another identified contact method if you have concerns regarding the potential collection of your child’s personal information in compliance with the Children’s Online Privacy Protection Act (COPPA).

How do we use your information?

In short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To request feedback.

We may use your information to request feedback and to contact you about your use of our Website or other Services.

To enable user-to-user communications.

We may use your information to enable user-to-user communications with each user#8217;s consent.

To send administrative information to you.

We may use your information to send you product, service, and new feature information, including but not limited to information about changes to our terms, conditions, and policies.

To protect our Services.

We may use your information as part of our efforts to keep our Website and other Services safe and secure (e.g., for fraud monitoring and prevention).

To enforce our Terms and Conditions or other polices.

We may use your information for business purposes, to comply with legal and regulatory requirements, or in connection with our agreement under our Terms and Conditions.

To respond to legal requests and prevent harm.

If we receive a subpoena or other legal request, then we may need to inspect your information and other data we hold to determine how to respond.

To deliver and facilitate delivery of our Services to you.

We may use your information to provide you with the requested Service.

To respond to user inquiries or offer user support.

We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

To send you marketing and promotional communications.

We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing, or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “What are your privacy rights?” section below).

To deliver targeting advertising to you.

We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location, and to measure the effectiveness of this personalized content and advertising.

We reserve the right to increase, reduce, or otherwise modify the categories, purposes, and uses of the personal information we collect.

Will your information be shared with anyone?

In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold in accordane with the following legal bases:

Consent.

We may process your data if you have given us specific consent to use your personal information in a specific purpose. This includes consent granted under our Terms and Conditions as well as supplemental policies, including but not limited to this Privacy Policy.

Legitimate Interests.

We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract.

Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. This includes the Terms and Conditions.

Legal Obligations.

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests.

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Vendors, Consultants, and Other Third-Party Service Providers.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include but are not limited to: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this Privacy Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Third-Party Advertisers.

We may use third-party advertising companies to serve ads when you visit or use the Website. These companies may use information about your visits to our Website and other websites that are contained in web cookies, and other tracking technologies, in order to provide advertisements about goods and services of interest to you.

Affiliates.

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners.

We may share your information with our business partners to offer you certain products, services, or promotions.

Other Uses.

When you share personal information (e.g., by posting comments, contributions, or other content to the Website) or otherwise interact with public areas of the Website, such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. If you interact with other users of our Website other users will be able to view descriptions of your activity, communicate with you within our Website, and view your profile.

Who will your information be shared with?

In short: We only share information with the following third parties.

We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section titled “How can you contact us about this Privacy Policy?” below.

• Business Partners & Contractual Obligations
  • (not applicable)
• Advertising, Dircect Marketing, and Lead generation
  • (not applicable)
• Affiliate Marketing Programs
  • (not applicable)

Do we use cookies and other tracking technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

Use of Cookies

A “cookie” is a string of information which assigns you a unique identifier that we store on your device. Your browser then provides that unique identifier to use each time you submit a query to the Website. We may use cookies on the Website to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Website, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Website is being used and improve your user experience.

Types of Cookies

The following types of cookies may be used when you visit the Site:

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Website and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you. These cookies may be manually disabled in your browser without affecting Website functionality.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved. These cookies may be manually disabled in your browser without affecting Website functionality.

Our Cookies

Our cookies are “first-party cookies” and can be either permanent or temporary. These are necessary cookies, without which the Website may not work properly or be able to provide certain features and functionalities of our Services. Some of these may be manually disabled in your browser, but doing so may affect the functionality of the Website and other Services.

Personalization Cookies

Personalization cookies are “first-party cookies” used to recognize repeat visitors to the Website. We may use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Website. These cookies may be manually disabled in your browser, but doing so may affect the functionality of the Website and other Services.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties. These cookies should not be disabled; you may not be able to access the Website and other Services if you disable these security cookies.

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the Website by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser, but doing so may affect the functionality of the Website and other Services.

Control of Cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in the settings for your browser. Please be aware that such action could affect the availability and functionality of the Website and other Services.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit All About Cookies and its What can I do to stop cookies being installed on my browser? page. In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

Other Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Website to help customize the Website and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

Do we use third-party advertising services?

In short: We do not use third-party advertising services.

Our Website does not currently include advertising. However, we reserve the right to use advertising services in the future, including such services offered by third parties.

How do we handle your social logins?

In short: We do not solicit or collect social media logins or related data.

Our Website does not offer the ability to register or sign in using third-party social media account details. We do not knowingly solicit or intentionally collect social media logins or other social media data.

What is our stance on third-party websites?

In short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Website, or to any third-party websites to which we may link.

The Website may contain advertisements from third parties that are not affiliated with us and which may link to other (third-party) websites, online services, or mobile applications. The primary purpose of this Website is to provide links to third-party websits. We cannot guarantee the safety and privacy of data you provide to any third parties or their websites. Any data collected by third parties or their websites is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Website. You should review the policies of such third parties and contact them directly to respond to your questions.

How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this Privacy Policy will require us keeping your personal information for longer than the period of time in which users have an account with us or one year following your last interaction with our Website or other Services, whichever is longer.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (e.g., because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

What are your privacy rights?

In short: Your privacy rights may vary based on your residency and the specific information involved.

Most “privacy rights” not subject to preceding policies relate to user account information. Our Website does not feature user accounts. However, there are a few additional privacy rights that remain applicable.

Cookies and Similar Technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.

Email Marketing

You can unsubscribe (opt-out) from our marketing email list at any time by clicking on the unsubscribe link in the marketing emails that we send or by contacting us using the contact details provided in the section titled “How can you contact us about this Privacy Policy?” below. You will then be removed from the marketing email list. However, we may still communicate with you for administrative or other non-marketing purposes, including but not limited to responses to service requests.

Location-Based Rights

Residents of certain locales may have specific privacy rights:

California (.ca.us)

If you are a resident of the State of California (United States), you have specific privacy rights as detailed in the section “Do California residents have specific privacy rights?” section below.

European Economic Area (.eu)

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Switzerland (.ch)

If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Are there controls for browser Do-Not-Track features?

In short: We do not respond to “DNT” requests.

Most web browsers and some mobile operating systems and mobile applications include a DoNot-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, then we will inform you about that practice in a revised version of this Privacy Policy.

Do California residents have specific privacy rights?

In short: Yes, if you are a resident of California, then you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, then please submit your requestin writing to us using the contact details provided in the section titled “How can you contact us about this Privacy Policy?” below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. Note that there are no user accounts for our Website, so the related removal procedures are not applicable.

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as

1. every individual who is in the State of California for other than a temporary or transitory purpose, and
2. every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, then certain rights and obligations apply regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

We may also collect other personal information outside of these categories in instances where you interact with us in-person, online, or by telephone or mail (post), in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data. More information about our data collection and sharing practices can be throughout this Privacy Policy.

You may contact us via the Contact Form or by referring to the contact details provided in the section titled “How can you contact us about this Privacy Policy?” below.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

The current list of our service providers can be found below.

• (no current service providers)

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete.

You can ask for the deletion of your personal information. If you ask us to delete your personal information, then we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of their right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed – Request to know.

Depending on the circumstances, you have a right to know:

• whether we collect and use your personal information;
• the categories of personal information that we collect;
• the purposes for which the collected personal information is used;
• whether we sell your personal information to third parties;
• the categories of personal information that we sold or disclosed for a business purpose;
• the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
• the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. For example, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, then we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will retain such additionally provided information only as long as required to verify your identity.

Other Privacy Rights

In addition to the above rights, you may:

• Object to the processing of your personal data.
• Request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data.
• Designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
• Request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission (unless temporary response time policies are in effect).

To exercise these rights, you can contact us via the Contact Form or by referring to the contact details provided in the section titled “How can you contact us about this Privacy Policy?” below. If you have a complaint about how we handle your data, we would like to hear from you.

Financial Incentives

“Financial incentive” means a program, benefit, or other offering, including payments to consumers as compensation, for the disclosure, deletion, or sale of personal information.

The law permits financial incentives or a price or service difference if a business has calculated a good-faith estimate of the value of the consumer’s data that forms the basis for offering the financial incentive or price or service difference, and if a description of the method the business used to calculate the value of the consumer’s data.

We may decide to offer a financial incentive (e.g., price or service difference) in exchange for the retention of sale or consumer’s personal information.

If we decide to offer a financial incentive, then we will notify you of such financial incentive and explain the price difference, as well as material terms of the financial incentive or price of service difference, including categories of personal information that are implicated by the financial incentive or price or service difference.

If you choose to participate in the financial incentive, then you can withdraw from the financial incentive at any time by contacting us via the Contact Form or by referring to the contact details provided in the section titled “How can you contact us about this Privacy Policy?” below.

Do we make updates to this Privacy Policy?

In short: Yes, we will update this Privacy Policy to stay compliant with relevant laws and address changes in Website technology and/or administration.

We may update this Privacy Policy from time to time. The updated version will be indicated by an revised “last updated” date at the top of the document. The updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

How can you contact us about this Privacy Policy?

In short: The Contact Form is the most direct and rapid means of communicating with us regarding any topic, including this Privacy Policy.

If you have questions or comments about this Privacy Policy, then you may contact us via the Contact Form or in writing by mail/post to:

Temporary Response Time Policy

Due to circumstances beyond our control, there may be significant delays in receiving and responding to communication, especially for communication via mail/post. Please allow up to 30 days for initial response via email or Contact Form and up to 90 days for initial response via mail/post.

How can you review, upate, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us via the Contact Form or by mail/post at the address noted above. We will respond to your request within 30 days (subject to other response time policies as noted).